Topaz labs video enhance6/16/2023 ![]() Report Id: efd46b2c-ada8-4cf3-9707-32a8b73d40dbįaulting package-relative application ID:Ĭ:\program files\topaz labs llc\topaz video enhance ai\Topaz Video Enhance AI.exeĬ:\program files\topaz labs llc\topaz video enhance ai\aiengine. 3) Open up your registry and navigate to Computer\HKEYUSERS\ YOUR SID\SOFTWARE\Topaz Labs LLC\Topaz Mask AI\appMain. 2) Install and open the app, but do not sign in or start a free trial, or else this won't work. I’d really appreciate any suggestions to fix this error.įaulting application name: Topaz Video Enhance AI.exe, version: 2.6.2.0, time stamp: 0圆1ba5201įaulting module name: aiengine.dll, version: 2.1.31.0, time stamp: 0圆1ba4e3aįaulting application start time: 0x01d8179ef3023839įaulting application path: c:\program files\topaz labs llc\topaz video enhance ai\Topaz Video Enhance AI.exeįaulting module path: c:\program files\topaz labs llc\topaz video enhance ai\aiengine.dll 1) Download the app you want to install from the official topaz labs website. Having over 1000 videos to upscale, it would take me a long time to do one at a time and then have to close the application, reopen it, convert another, etc. Being a new user, I can’t upload the error report I saved from the Event Viewer in Windows 11 圆4 so I’ve copied the information and pasted it below in case this might help someone identify what might be causing this issue and give me some suggestions to try. I don’t have any problems with any other video editing apps, photo editing apps, or any apps. I’ve tried to reinstall the application, I’ve tried removing the entire application and reinstalling everything as a fresh install, but neither one of these seem to fix this issue. This happens when I only convert one video or if I load a couple of videos it happens after the first one has been processed. Everything worked fine for the first 25-30 videos, but now, at the end of every video conversion I get an error message saying Topaz Video Enhance AI has stopped working and then it shuts down. I recently purchased Video Enhance AI after trying the trial version to upscale some old interlaced videos to make them look much better. Time code source : Group of pictures header ![]() Here is what the video looks like when imported to VEAI.įormat profile : settings : CustomMatrix / BVOPįormat settings, picture structure : Frame MediaInfo lists the DAR as 16:9, but when I import to VEAI, I get a squished image. I’m having an issue with the aspect ratio on some of the videos I import into VEAI.
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